T500 not starting properly

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slothmister · #1 Post by **slothmister** » Wed Mar 09, 2011 4:19 pm

A friend of mine has a T500 that refuses to start properly. We turn it on, can access the bios and stuff, but it will not load an OS. It has the Vista sticker on it but apparently has XP installed (so she says). The web site said to hit the blue button and do a system restore, but that is not an option.

Anyone got any tips?

#2 Post by **Harryc** » Wed Mar 09, 2011 4:24 pm

Run the hard drive diagnostics from BIOS

slothmister · #3 Post by **slothmister** » Wed Mar 09, 2011 4:33 pm

I did, still nothing. Its like there is no OS but no warning telling me so.

#4 Post by **Harryc** » Wed Mar 09, 2011 4:37 pm

Does an error appear on boot or does it just hang on the boot screen? Some other screen? BSOD?

slothmister · #5 Post by **slothmister** » Wed Mar 09, 2011 4:54 pm

It just hangs. Black screen, nothing there.

#6 Post by **Harryc** » Wed Mar 09, 2011 4:57 pm

Boot up a Linux Live CD (or DVD) like Linux Mint. If it boots, chances are your current XP install is borked. While you are at it, give your friend a lecture on the benefits of Linux and leave it installed

.
http://www.linuxmint.com/download.php

slothmister · #7 Post by **slothmister** » Wed Mar 09, 2011 5:00 pm

I'll give that a try, thank you. Was my initial thought too.

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