Performed a clean install of Windows 7 Pro to SSD (ordered system with standard HDD because I already had the solid state drive)
Installed in native UEFI mode with GPT partition to provide the fastest post and boot time.
Installed Windows SP1
Downloaded and installed latest T420 drivers and software from Lenovo.
Installed ThinkVantage System Update to make sure I didn't miss anything important (there are a few things I choose not to install).
Everything works EXCEPT the fingerprint reader. When I try to enroll, I get the following error message:
Code: Select all
E7210005 Cannot enroll user. E7210005 Cannot update passport. E7210005 Cannot find fingerprint sensor device.
It's not a hardware problem, because I put in the original hard drive, booted the system, and it works without any issues, so I know it's a software thing. I'm sure I'm just missing some kind of additional interface driver that is needed for the fingerprint scanner to work, but I can't find it. I've looked through the SWTOOLS folder on the original hard drive, and have installed a few extras from there, but nothing works.
Anybody have any ideas of what is required to get this working?