Are batteries covered under a refurbished warranty?

T60/T61 series specific matters only
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likesspace
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Are batteries covered under a refurbished warranty?

#1 Post by likesspace » Sat Jul 09, 2011 3:26 pm

Hi guys,

Well I got my 3 T60 computers yesterday and I have to say that I'm majorly impressed with them.

Each one of the computers came in a sealed box with documentation stating that they have been refurbished by Lenovo.

The only problem that I've ran in to is that one of the batteries is crap.

The other two will last in the 3 hour range but the third one won't even take a charge.
If you hover the mouse pointer over the battery icon it says that the battery has failed due to normal use and should be replaced.

So will this battery be covered under the 90 Lenovo warranty?

I would assume that since this is a factory refurbished machine that the battery should have been good, in fact there is a label on the battery that says it is used/tested.

So, if any of you know the answer to my question I would appreciate hearing from you.

Thanks in advance.
Dave

Harryc
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Re: Are batteries covered under a refurbished warranty?

#2 Post by Harryc » Sat Jul 09, 2011 3:49 pm

likesspace wrote: So will this battery be covered under the 90 Lenovo warranty?
Yes, contact them. If I recall correctly they will just ship you a new (or used/tested) battery and tell you to trash the old one.

likesspace
Posts: 39
Joined: Thu Jan 17, 2008 8:43 pm
Location: Salem, IL

Re: Are batteries covered under a refurbished warranty?

#3 Post by likesspace » Sat Jul 09, 2011 4:02 pm

Harry...

Thanks for responding. You are always one of the first to reply to my posts and I really do appreciate it.

I'll give one of their warranty centers a call Monday morning and see how it works out.

Thanks again,
Dave

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