USB 3.0 failure on W510

W500/510/520 and W700/710 series specific matters only
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pinkymadam
Posts: 18
Joined: Thu Sep 16, 2010 4:20 pm
Location: London, United Kingdom

USB 3.0 failure on W510

#1 Post by pinkymadam » Mon Jul 18, 2011 9:22 am

Basically, when I connect my USB 3.0 hard drive (enclosure) into a USB 3.0 port, I can't transfer much data without the drive dying. Anything above 100 MB (one file or multiple) and it fails. It starts off, then it just stops and the hard drive disappears from my system. I can read data just fine (until I try a transfer).

There are no power issues and the enclosure is brand new. It just disappears until I power cycle hard drive.

It works fine in USB 2.0 ports – I even get a message telling me that the device can perform better in a USB 3.0 port!

The USB 3.0 ports themselves work fine with non-USB 3.0 devices, like mice and flash drives. I don’t currently have any other USB 3.0 devices for test purposes (I've ordered a flash drive that will arrive in a few days).

I have the latest BIOS version (May 2011) and have the latest firmware (NEC 3.0.2.5) and drivers (NEC 1.0.19.0) from the Lenovo site. I’ve done the reboots etc. too.

I’ve also tried newer firmware (Renesas 3.0.2.8) and drivers (Renesas 2.1.9.0) from elsewhere, but I’m having the same problem.

At this time, I think it is the USB 3.0 host controller that is problematic. I briefly tried another USB 3.0 hard drive enclosure recently and had pretty much the same problems. This makes it more likely that it is the USB Controller.

Has something like this happened to anyone else? Any ideas?

Madrob
Posts: 1
Joined: Wed Aug 08, 2012 2:54 am
Location: Leoben, Austria

Re: USB 3.0 failure on W510

#2 Post by Madrob » Wed Aug 08, 2012 3:01 am

First of all - I'm sorry to post to such an old thread, but this one was the only one, who discribed my problem.

I've got the same Prob as the user above, tried everything i know - I'm a System Administrator, so i tried quiet a lot things.

Is it an inconsistent driver or a damaged controller?

Thx for the help, folks
Lenovo W510 4389-W1C, 8GB, UMTS, Crucial M4 256GB, Clean Install W7 Pro

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