Why is my T60 not in the Parts Lookup

[kurutta]

Are there some T60s that are not represented in the Parts Lookup database?

Machine Type = 2007
Model Number = W5X
Serial Number = L34L96E

If I do a quick path using 2007W5X it works. But if I do a parts lookup with 2007 and L34L96E it does not recognize it. I can get parts lookup to work with other machines but not this one. What am I doing wrong?

[rumbero]

What am I doing wrong?

Nothing. Unfortunately, sometimes a given machine is not at all registered in the Lenovo Support database.

[kurutta]

Nothing. Unfortunately, sometimes a given machine is not at all registered in the Lenovo Support database.

OK.

And I also noticed, in the Browse Products facility, that the W5X model number is not listed. Not a big deal -- just want to know how to use the database.

[Neil]

Did you try the warranty look-up?

[jdhurst]

Go here: http://support.lenovo.com/en_US/ and look for the Driver Matrix link lower left center. I find my T61p drivers in there and it is **vastly** superior to the model lookup. ... JDH

[kurutta]

Did you try the warranty look-up?

Just tried it and It seems to recognize my machine as a 2007-CTO. Perhaps this is a default behavior when the model number is not recongnized.

Go here: http://support.lenovo.com/en_US/ and look for the Driver Matrix link lower left center. I find my T61p drivers in there and it is **vastly** superior to the model lookup.

Was not aware of this path to the drivers and other downloads. By superior, I assume you mean that the way all the files are presented is far less annoying then the Download Drivers & Software link where you have to open each category to see anything.

[jdhurst]

I don't know if this link wil work correctly for you (because of the nature of the link), but when I click on the T61 link, I get this:

http://support.lenovo.com/en_US/researc ... MIGR-67853

That shows me all the drivers for my machine. Yes, I have to click on the driver to download it. Also, it may just be my preference when I say it is better. So let me say: It is better for me. .. JDH