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Is support.lenovo.com hosed?

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cadillacmike68
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Joined: Fri May 27, 2011 9:19 pm
Location: Florida

Is support.lenovo.com hosed?

#1 Post by cadillacmike68 » Wed Sep 07, 2016 1:05 am

I can't get into support.lenovo.com.

I even went to the home page of http://www.lenovo.com/us/en/ ans clicked on Support / Tech support. All I get is this error message:

Error Code : 7c265a4fa4335bab923ac1205c06a585

500 internal server error

Anyone else seeing this? It started last night (Sunday night). This makes it impossible to look original configs by serial # (and a lot of other things as well!).
600 600X
760LD FUBARd
T21 2647 T22 2647 1@ 1GHz SXGA+ 4 more; T23 2647 1@ 1.2GHz SXGA+ 3 more
T30 2366-88U 2GHz; 2366-83U 1.8G; 5@ 2366-LU0/66U; 2367-KU6 FUBARd
T41 T42 T43
T60 T61 8897 2.4GHz SXGA+; 8898 2.4Ghz; 6463 2@ WSXGA+; 7658 2.5GHz; T61p; 6 more T61s
T500 2
T530 W530

TonyJZX
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Joined: Sun Feb 19, 2006 12:33 am
Location: Australia

Re: Is support.lenovo.com hosed?

#2 Post by TonyJZX » Wed Sep 07, 2016 1:20 am

temp outage, works fine here... fair call to lenovo, their website is one of the better organised as far as support goes (HP is the pits, Dell is ok).

also use sm.krelay tp. krelay for your sn needs

cadillacmike68
ThinkPadder
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Posts: 1494
Joined: Fri May 27, 2011 9:19 pm
Location: Florida

Re: Is support.lenovo.com hosed?

#3 Post by cadillacmike68 » Wed Sep 07, 2016 7:36 am

TonyJZX wrote:temp outage, works fine here... fair call to lenovo, their website is one of the better organised as far as support goes (HP is the pits, Dell is ok).

also use sm.krelay tp. krelay for your sn needs
Tony,

Where is "here" for you because it's still giving me the error. Of course this is AFTER clearing cookies, history, etc.

That other site, tp.krelay will not work for a CTO model and it cannot provide mfr date, and original as built specs such the screen reesolution which the lenovo site can do.
600 600X
760LD FUBARd
T21 2647 T22 2647 1@ 1GHz SXGA+ 4 more; T23 2647 1@ 1.2GHz SXGA+ 3 more
T30 2366-88U 2GHz; 2366-83U 1.8G; 5@ 2366-LU0/66U; 2367-KU6 FUBARd
T41 T42 T43
T60 T61 8897 2.4GHz SXGA+; 8898 2.4Ghz; 6463 2@ WSXGA+; 7658 2.5GHz; T61p; 6 more T61s
T500 2
T530 W530

cadillacmike68
ThinkPadder
ThinkPadder
Posts: 1494
Joined: Fri May 27, 2011 9:19 pm
Location: Florida

Re: Is support.lenovo.com hosed?

#4 Post by cadillacmike68 » Wed Sep 07, 2016 9:00 pm

It's partially up. Warranty lookup works, but if you go into parts lookup you get the same internal error message...

I'm Still getting 500 internal server error on firefox, but internet extorter loads it fine. Must have some hidden change on firefox that I'll have to track down. :x

At least I can get my BIOS updates downloaded.
600 600X
760LD FUBARd
T21 2647 T22 2647 1@ 1GHz SXGA+ 4 more; T23 2647 1@ 1.2GHz SXGA+ 3 more
T30 2366-88U 2GHz; 2366-83U 1.8G; 5@ 2366-LU0/66U; 2367-KU6 FUBARd
T41 T42 T43
T60 T61 8897 2.4GHz SXGA+; 8898 2.4Ghz; 6463 2@ WSXGA+; 7658 2.5GHz; T61p; 6 more T61s
T500 2
T530 W530

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