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For those who might want to contribute to the blog, start here: Editors Alley Topic
Then contact Bill with a Private Message
Lenovo Support Site Issues
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emeraldgirl08
- ThinkPadder

- Posts: 1762
- Joined: Sun Mar 01, 2009 6:59 pm
- Location: Window Rock, Arizona
Lenovo Support Site Issues
Could someone with a TX00-era or earlier ThinkPad try entering in their model numbers into Lenovo Support's 'quick path?' Normally doing so will retrieve the factory hardware specs that are tied to the ThinkPad in question. I was looking up a particular TP and it returned zilch. I tried entering another and got the same results. I then tried entering my personal TP's model numbers and zilch again. Just want to know if it is happening elsewhere as well. TIA.
Thinkpad T470 | iPhone XR | mATX Comet Lake Desktop | Hackintosh Monterey | Lenovo L24q-30 Monitor
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RealBlackStuff
- Admin Emeritus
- Posts: 24727
- Joined: Mon Sep 18, 2006 5:17 am
- Location: Loch Garman, Éire
Re: Lenovo Support Site Issues
Your own machines:
ThinkPad X200 Tablet (7449-88U)
SL9400(1.86GHz), 2GB RAM, 160GB 7200rpm HD, 12.1in 1280x800 LCD, Intel X4500HD, Intel 802.11agn wireless, Bluetooth, Modem, 1Gb Ether, Sec Chip, X200 UltraBase+CDRW/DVDRW, FPR, Camera, Turbo Mem, 8c Li-Ion, WinVista Business 32
ThinkPad T400 (2768-12U)
T9400(2.53GHz), 2GB RAM, 160GB 5400rpm HD, 14.1in 1440x900 LCD, 256MB ATI Radeon HD3470, CDRW/DVDRW, Intel 802.11agn wireless, Bluetooth, Modem, 1Gb Ether, UltraNav, Sec Chip, FPR, Turbo Mem, 9c Li-Ion, WinVista Business 32
And a random T23:
ThinkPad T23 (2647-4MU)
PIII-M 1.13GHz (512KB), 128MB RAM, 30.0GB HDD, 14.1 XGA(1024x768) TFT LCD, 8x-3.3x DVD-ROM, Modem (MPCI), Ethernet (CDC), TV out, Li-Ion battery, Win2000
No problems!
ThinkPad X200 Tablet (7449-88U)
SL9400(1.86GHz), 2GB RAM, 160GB 7200rpm HD, 12.1in 1280x800 LCD, Intel X4500HD, Intel 802.11agn wireless, Bluetooth, Modem, 1Gb Ether, Sec Chip, X200 UltraBase+CDRW/DVDRW, FPR, Camera, Turbo Mem, 8c Li-Ion, WinVista Business 32
ThinkPad T400 (2768-12U)
T9400(2.53GHz), 2GB RAM, 160GB 5400rpm HD, 14.1in 1440x900 LCD, 256MB ATI Radeon HD3470, CDRW/DVDRW, Intel 802.11agn wireless, Bluetooth, Modem, 1Gb Ether, UltraNav, Sec Chip, FPR, Turbo Mem, 9c Li-Ion, WinVista Business 32
And a random T23:
ThinkPad T23 (2647-4MU)
PIII-M 1.13GHz (512KB), 128MB RAM, 30.0GB HDD, 14.1 XGA(1024x768) TFT LCD, 8x-3.3x DVD-ROM, Modem (MPCI), Ethernet (CDC), TV out, Li-Ion battery, Win2000
No problems!
Lovely day for a Guinness! (The Real Black Stuff)
But I actually prefer Murphy's from Cork!
But I actually prefer Murphy's from Cork!
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rkawakami
- Admin Emeritus

- Posts: 10327
- Joined: Sun Jun 04, 2006 1:26 am
- Location: San Jose, CA 95120 USA
- Contact:
Re: Lenovo Support Site Issues
Just tried 2647-HNU (T23), 9450-A1U (Z61p) and 7675-55U (X61). All returned what looks to be the correct information. May have been a temporary glitch??
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.
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Cigarguy
- ThinkPadder

- Posts: 1761
- Joined: Thu Aug 09, 2012 3:08 pm
- Location: Calgary, Alberta, Canada
Re: Lenovo Support Site Issues
No problem on my end either.
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emeraldgirl08
- ThinkPadder

- Posts: 1762
- Joined: Sun Mar 01, 2009 6:59 pm
- Location: Window Rock, Arizona
Re: Lenovo Support Site Issues
It works with W7 but does not want to work with my W8 installation. I tried using a different browser and it returns zilch. FF is updated and turning off adblock has no effect either.
Slightly annoying and perplexing
I'll give it a little time and check on it later. Perhaps it might return to normal operation in a couple of hours. Thanks for checking all
Slightly annoying and perplexing
I'll give it a little time and check on it later. Perhaps it might return to normal operation in a couple of hours. Thanks for checking all
Thinkpad T470 | iPhone XR | mATX Comet Lake Desktop | Hackintosh Monterey | Lenovo L24q-30 Monitor
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