Warranty support for a second hand T42p

[tsrzad]

I just won an eBay auction for a used T42p. I'm sure it has some kind of warranty remaining (the seller didn't know; he bought six of them from a bankruptcy auction). What's IBM's policy on transfering warranties? Could I potentially extend it as well?

Though my ASUS has been a very reliable workhorse, I can't wait for the T to arrive!

[sugo]

You should be able to inherit the warranty without problem. IBM tracks warranty by serial number.

http://www-3.ibm.com/pc/support/site.ws ... arranty.vm

You can lookup warranty info for your thinkpad in the above page.

[tsrzad]

Thanks Sugo. What is the standard warranty? I hear a lot about a 3 year rapid response kind of thing.

[sugo]

Most T42 comes with 3 years warranty. Some Express models come with 1 year.

[JHEM]

Thanks Sugo. What is the standard warranty? I hear a lot about a 3 year rapid response kind of thing.

The "standard" Thinkpad warranty is for three years and covers the machine soup-to-nuts with the exception of abuse or accidental damage (e.g. broken display). Services are normally provided through EasyServ service whereby, when you have a problem you contact IBM via an 800 number, they send a shipping box to you via courier and then pick up the unit for transport to a service center.

The repaired unit is returned to you via courier, usually within 48 to 72 hours, depending on parts availability.

Regards,

James

[tsrzad]

Thanks a ton for the info. Can't wait to get my hands on it...