E-mail notifications

Message

beGi · #1 Post by **beGi** » Thu Jan 08, 2009 1:00 pm

Hello,

I know that forum is "freshly baked" and that is still under construction...

What I want to ask if is there general issue with e-mail notifications or the problem is only with my account? I don't receive any mail that notify me of new posts within thread...

Is e-mail feature replaced by "black dot" sign?

Thanks

#2 Post by **rkawakami** » Thu Jan 08, 2009 2:52 pm

Several members have been reporting lack of emails. Please do the following:

- Click the "User Control Panel" link at the top of the page
- Click the "Profile" link under the "Options" heading at the left
- Click the "Edit account settings" link

Verify that your email is correct and that the other fields are blank. If they're not blank and you can't edit them, post a note here and we'll look into it.

edit: The "black dot" next to the thread icon on the index page only indicates that you have posted somewhere in that thread.

beGi · #3 Post by **beGi** » Thu Jan 08, 2009 8:10 pm

Hi Ray,

I did what you told me to do and: e-mail is correct but other fields are not blank, confirm your e-mail address field and new password field are not blank to be more specific. Edit does not help, but you already knew that

I knew what "black dot" means, but in combination with white/orange color change you get almost the same thing as e-mail notification, except you have to do a manual search in view new posts window...

Thanks

#4 Post by **RealBlackStuff** » Fri Jan 09, 2009 1:30 pm

FYI:
If the "Confirm email" field contains your username and the "New password" field contains black dots,
then these entries come from your password manager (such as used in Firefox) and can be ignored.
You can make changes, and these entries keep coming back, but they have no further influence.

beGi · #5 Post by **beGi** » Fri Jan 09, 2009 4:04 pm

Yep, I think you're right...

nikki605 · #6 Post by **nikki605** » Sat Jan 10, 2009 9:31 am

I checked the entries in the user control panel and all seemed correct. I am still not getting email notifications.

beGi · #7 Post by **beGi** » Sat Jan 10, 2009 9:59 am

I don't receive them also, but I'm sure that this issue will be solved when more important stuff is done...

After all it's theirs good will to make it work, so we must be patient...

nikki605 · #8 Post by **nikki605** » Sat Jan 10, 2009 10:59 am

I understand that Bill and the other folks know they have problems and will get things fixed as soon as they can. I'm certainly not bashing anyone. I just wanted to make them aware that there is a problem. Its not a big deal. When they get to it, they get to it.

I'm sure they have their hands full with more serious problems

#9 Post by **BillMorrow** » Sat Jan 10, 2009 7:00 pm

gary..

you're STILL not getting email notifications..?

have you checked any junk email directories..?
is your spam filter set to allow emails from me..?
i'll do what i can as fast as i can..

but the only thing i can do is complain to the server owner..
i was not getting some system emails but that seems to be cleared up now..
i get new activation, PM and replies to foum treads to which i have subscribed..
please advise if you start getting these emails..

#10 Post by **RealBlackStuff** » Sat Jan 10, 2009 7:05 pm

Bill,
it seems that all regular users (not mod or admin) don't get any notifications.
Ray and I tried many different things last Thursday night, but did not find a solution.
Somehow the SMTP settings may not have been updated after the changeover.

#11 Post by **BillMorrow** » Sat Jan 10, 2009 7:12 pm

i am getting notifications..
though it took several days for that to happen..

i am not getting logged on automatically..
though since i changed the "time out" to 26,000 seconds things have improved and i don't need to re-log in frequently..

are you referring to the SMTP settings within the forum or on the server..?

and, FWIW, i can't send, from here, an email FROM my bill at thinkpads email..

#12 Post by **RealBlackStuff** » Sat Jan 10, 2009 7:25 pm

That bill @ tp. com is the email address as used for the PM notifications.
I honestly don't know if that is a forum setting, but I would almost assume so.
Perhaps ask assistance from the gurus at phpbb.com's forum?

nikki605 · #13 Post by **nikki605** » Sat Jan 10, 2009 7:35 pm

Bill - I received the test email you sent me and I just replied to it. I checked at the bottom of this reply screen and "Notify me when a reply is pisted" is checked for this topic.

EDIT: I also checked my spam folder and there is nothing there. It is set to hold spam emails for 7 days, not delete it immediately.

beGi · #14 Post by **beGi** » Sun Jan 11, 2009 2:05 pm

OK, my e-mail notifications work again...

How? I have changed my e-mail account here...

Since my previous e-mail account is going to be canceled in month or two, no harm is done...

Now, solving log-in issue is only thing on my wish list...

#15 Post by **RealBlackStuff** » Sun Jan 11, 2009 4:28 pm

That sounds like a dangerous thing to do right now.
If everybody does that, we might be up that certain creek without a paddle!

syedj · #16 Post by **syedj** » Sun Jan 11, 2009 8:55 pm

I am not sure if the issue has been resolved or not but my email notifications are not working yet either.

Also, for some weird reason, if I have multiple tabs open with different pages of the forum in Firefox 3.0.5, I seem to have to log in for every tab - instead of logging in just once and the rest of the tabs automatically using that login session cookie.

#17 Post by **RealBlackStuff** » Mon Jan 12, 2009 7:54 am

logging in at forum.thinkpads.com does not set cookies at the moment.
However, if you go to http://imwebd.com/~thinkpad/forum and log in from there, a cookie will be set, and you will stay logged in, even with umpteen tabs open

As soon as the cookie setting is fixed, you'll have to log in again via forum.thinkpads.com

dsvochak · #18 Post by **dsvochak** » Mon Jan 12, 2009 3:25 pm

Add me to the list of those not getting pm notifications. Not a big issue but I figured I let you know.

nikki605 · #19 Post by **nikki605** » Mon Jan 12, 2009 3:44 pm

Hey, I just got my first topic reply email

EDIT: 01/15/09 - But I haven't received one since

Spoke too soon, I guess.

#20 Post by **RealBlackStuff** » Sun Jan 18, 2009 8:07 pm

Time to concentrate on this topic.
I still don't get any email notifications even after I changed my email address a few times!

#21 Post by **BillMorrow** » Sun Jan 18, 2009 8:53 pm

SO!
i can put you in touch with the server owner..

or, better, signup on the test board on hostmonster and see if you get notifications..
thats a complete different BB..

#22 Post by **RealBlackStuff** » Mon Jan 19, 2009 6:42 am

Could you supply a link please?

I doubt if that will solve my TPF issue, though.
I run about 12 websites myself, and from my experience failing notifications are ALWAYS caused by wrong Admin-settings, either in the website's Control Panel(s) or in the ubiqitous formmail.pl or formmail.cgi or its equivalent.

#23 Post by **JaneL** » Mon Jan 19, 2009 12:30 pm

RealBlackStuff wrote:I run about 12 websites myself, and from my experience failing notifications are ALWAYS caused by wrong Admin-settings, either in the website's Control Panel(s) or in the ubiqitous formmail.pl or formmail.cgi or its equivalent.

I would understand that if none of us were getting them. I've been getting them all along, though, and it's not because they're going to my thinkpads.com address since that hasn't been set up yet.

I added a poll to try to track how many are coming through without having to keep plowing through the messages.

#24 Post by **RealBlackStuff** » Mon Jan 19, 2009 2:05 pm

Does the forum (or the ISP) have a blacklist perhaps of 'unwanted' domains?
I noticed that TPF blacklists gmail (and perhaps also hotmail), it would not accept one of my gmail addresses (which I don't want to use for this really).
My domain name is my own domain, which I have used for about 2-3 years now.

#25 Post by **JaneL** » Mon Jan 19, 2009 2:21 pm

RealBlackStuff wrote:Does the forum (or the ISP) have a blacklist perhaps of 'unwanted' domains?

Yes, it does, but if the one you refer to is the one you're using for e-mail, it's not in the list. They're all domains that we've gotten a lot of spam from.

Mike Blake · #26 Post by **Mike Blake** » Fri Jan 23, 2009 8:22 am

Wow. After previously voting no, I suddenly
got like three days' worth of notifications all
at once this morning!

nikki605 · #27 Post by **nikki605** » Fri Jan 23, 2009 12:10 pm

I just got 2 more this morning to posts made several days ago!?!

#28 Post by **RealBlackStuff** » Fri Jan 23, 2009 12:59 pm

Bill Morrow allowed me to poke around in the test-forum, to find out how to enable PM notification emails and subscription answer emails.
I got both of them going there and have made suggestions to Bill, what to possibly check and do on TPF to get them going there as well.
I also re-created the missing email address bill @ thinkpads.com, which is the sender for these PM notifications.

Maybe he has applied some of my suggestions already.

My own PM and topic reply notifications on TPF started working as of this morning.

nikki605 · #29 Post by **nikki605** » Fri Jan 23, 2009 1:13 pm

I just got 2 more topic reply notification emails - one from this topic and the other from "banana won't dance?". Looks like they may have got it

Nice job

dsvochak · #30 Post by **dsvochak** » Tue Jan 27, 2009 8:51 pm

It appears that this issue is no longer affecting me for either topic reply or pm notifications.

Thanks.

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I am getting e-mail notifications from the forum.

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