Lost clear plate

X60/X61 series specific matters only.
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pdudas
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Lost clear plate

#1 Post by pdudas » Sun Jun 18, 2006 3:20 pm

I've lost the outside clear plate from my X60.
I didnt removed before, and today I see only the leds.
Do you think IBM will give me a new one, or I have to pay for it?

I have a lot of clear plate for the T series, but not fit on the X60.
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JHEM
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Re: Lost clear plate

#2 Post by JHEM » Sun Jun 18, 2006 3:31 pm

pdudas wrote:Do you think IBM will give me a new one?
Yes, telephone them.

Regards,

James
James at thinkpads dot com
5.5K+ posts and all I've got to show for it are some feathers.... AND a Bird wearing a Crown
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dfumento
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#3 Post by dfumento » Wed Jun 21, 2006 3:44 pm

Hi James,
I tried to get the part but they only sent me the ones for inside the unit, not on the outside and they claimed they didn't have a part number for the outside plate.

They actually suggested that I send the entire unit in so that they could replace the outside plate. I'm not kidding :-)
X201s: 1440x900 LED backlit 2.13 GHz, 8 GB, 160 GB Intel X25-M Gen 2 SSD, 6200 a/b/g/n, BT, 6-cell, 9-cell, Windows 7 Ultimate x64 SP1, Verizon 4G LTE USB modem, USB 2.0 external optical drive, Lenovo USB to DVI converter
Previous Models: A21p, A30p, A31p, T42, X41T, X60s, X61s, X200s
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trentblase
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#4 Post by trentblase » Sun Jun 25, 2006 8:58 pm

First they claim they don't have the part number and then they say to send it in so they can replace the part? If they have the replacement part, they should be able to send it to you right?

Confused..
Thinkpad X60s 1702-3QU
All system updates installed
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pdudas
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#5 Post by pdudas » Mon Jun 26, 2006 1:04 am

There is no answer yet.
This is Hungary... :(
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jgsx
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#6 Post by jgsx » Sun Jul 02, 2006 6:17 pm

I just lost that plate on my X60s too. Looks like the adhesive sucks
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pdudas
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#7 Post by pdudas » Mon Jul 03, 2006 1:25 pm

jgsx wrote:I just lost that plate on my X60s too. Looks like the adhesive sucks
Adhesive sucks, because we let the machine plugged in all night and the led dissipate some heat directly to the clear plate.
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jgsx
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#8 Post by jgsx » Wed Jul 12, 2006 3:24 pm

Well I called support, and they said that they're mailing a new one too me. Hopefully they're sending the right part
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jgsx
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#9 Post by jgsx » Sun Jul 16, 2006 5:28 pm

Well, instead of sending the plastic piece, they sent a box to ship my entire laptop in. I'm going to call on Monday and give it another shot.
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jgsx
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#10 Post by jgsx » Fri Jul 21, 2006 12:51 pm

Ok, they have to replace the entire lcd cover, they don't have just that sticker. Unfortuantely, I can't send in my laptop, so I'm upgrading to onsite warranty just to do this
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