X220 doesn't sleep after IME update

[31336]

Windows reinstall the driver if I just delete it. Tried to disable the device but nothing changed.

You could try installing these latest drivers too:

• Power Management (N2HKU03W as of now): https://support.lenovo.com/downloads/ds539638
• Hotkey Features (R0YVU27E, this one seems to be updated frequently): https://support.lenovo.com/downloads/ds031814

It's unlikely these would be available through Windows Update, especially as they're not even officially listed as compatible with the X220. If Windows is still reverting to the drivers it installed instead, the following settings should stop it:

• Do not include drivers with Windows updates:

  Code: Select all

  reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" ^
  	/v "ExcludeWUDriversInQualityUpdate" /t REG_DWORD /d 1 /f

• Do not prefer Microsoft-signed drivers:

  Code: Select all

  reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Settings" ^
  	/v "AllSigningEqual" /t REG_DWORD /d 1 /f

Actually it was working wonderfully with Win10 until May.

Since you know this, then maybe you can isolate the problem to a specific update that broke things:

(1) Updates
Run the following command to list updates installed in May or later:

Code: Select all

powershell Get-HotFix ^| Where InstalledOn -ge (Get-Date -Year 2019 -Month 5)

(2) Drivers
Download and run NirSoft DriverView: https://www.nirsoft.net/utils/driverview.html. Sort by the Created date column. (The same information is also available in Device Manager but inconvenient to access.)

I would also try reloading the default BIOS settings just in case something got changed accidentally, especially since you seem to have the Advanced menu enabled.

[franzk]

You could try installing these latest drivers too:

• Power Management (N2HKU03W as of now): https://support.lenovo.com/downloads/ds539638
• Hotkey Features (R0YVU27E, this one seems to be updated frequently): https://support.lenovo.com/downloads/ds031814

Installed. Actually the device wasn't present at all.
Just Lenovo Power Manager was listed.
Now I have Lenovo PM Device too.

Do I need the hotkeys too?

If Windows is still reverting to the drivers it installed instead, the following settings should stop it:

• Do not include drivers with Windows updates:

  Code: Select all

  reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" ^
  	/v "ExcludeWUDriversInQualityUpdate" /t REG_DWORD /d 1 /f

• Do not prefer Microsoft-signed drivers:

  Code: Select all

  reg add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Settings" ^
  	/v "AllSigningEqual" /t REG_DWORD /d 1 /f

It revert the IME driver when I removed other related ME softwares.

Since you know this, then maybe you can isolate the problem

This is what I'm trying to do!
But it is not easy because I updated the OS (then clean reinstalled), the ME firmware and the Bios in the same period (not all at once, in a couple of weeks)

(1) Updates
Run the following command to list updates installed in May or later:

Code: Select all

powershell Get-HotFix ^| Where InstalledOn -ge (Get-Date -Year 2019 -Month 5)

I don't think it was a specific update, the behavior started just after the major update.

(2) Drivers
Download and run NirSoft DriverView: https://www.nirsoft.net/utils/driverview.html. Sort by the Created date column. (The same information is also available in Device Manager but inconvenient to access.)

I'll give it a try

I would also try reloading the default BIOS settings just in case something got changed accidentally, especially since you seem to have the Advanced menu enabled.

Done more than once!


Thank you,
Frank

[franzk]

Actually there is one minor unresolved issue. The Bluetooth LED indicator is always on, regardless of the BT is turned on or not (I can see the same issue in BIOS). Maybe installing some additional Lenovo software (Hotkeys?) would resolve it, but I don't want to mess with it. I use the laptop docked most of the time anyway, so I don't care

Same here!

[Puppy]

I don't think it was a specific update, the behavior started just after the major update.

Again, study Event Log - System first instead of trying random unrelated tweaks. There can be an error/warning that provides more information.

There were also issues with some older SSD firmware that caused sleep/wakeup problems. The new Windows build has updated drivers and the issue caused by the buggy firmware can manifest itself.

[franzk]

I don't think it was a specific update, the behavior started just after the major update.

Again, study Event Log - System first instead of trying random unrelated tweaks. There can be an error/warning that provides more information.

There were also issues with some older SSD firmware that caused sleep/wakeup problems. The new Windows build has updated drivers and the issue caused by the buggy firmware can manifest itself.

The event log appears clean except for the usual Windows errors.
Nothing abnormal in related to shutdown / suspend / boot.

SSD is a Samsung 850 Evo mSata, not too old I think.

Thanks,
Frank

[jdhurst]

I have an X230 (not the same as yours - one model newer). It came with Windows 8 in 2013 and has been running Windows 10 since 2015 and is now on V1903 Insider (ahead of the current V1903)

IME is version 11.0.0.1157 and I believe that to be the most current IME version.

It suspends and shuts down just fine.

Maybe try a Windows 10 Repair install

https://www.microsoft.com/en-us/softwar ... /windows10

Windows 10 is running, so click on the Download button (not Upgrade Button, select Save.
Create a USB Windows Installation key and then run Setup on the USB Key.
This will launch the Repair and proceed normally.

[Puppy]

SSD is a Samsung 850 Evo mSata, not too old I think.

I think we have found it. I replaced the original HDD with 2.5" SSD (Intel 535) and use the HDD as second drive in UltraBase in caddy. There has always been issues with drives in the mSATA slot dedicated for WWAN module.

[franzk]

SSD is a Samsung 850 Evo mSata, not too old I think.

I think we have found it. I replaced the original HDD with 2.5" SSD (Intel 535) and use the HDD as second drive in UltraBase in caddy. There has always been issues with drives in the mSATA slot dedicated for WWAN module.

I never thought of it, I always boot Windows from there.
The previous version of Win10 was always on the same disk, without problems.

But can be an hint...

For the record, after installing / updating the PM drivers I had no problems, but it is too early to draw conclusions.

Thanks

[franzk]

Wait 20 minutes and see if the machine eventually turns off (if it does, you most likely are hitting a bugheck 9F - power state transition failure, which leads to a BSOD after ~15 minutes).

Finally I had the opportunity to try, after two hours it was still on, power and sleep leds blinking, fan on, very hot.

Really can't isolate the problem, that now, after all the updating/downgrading, seems very random (probably it is not, but can't replicate it. It just happen).

A t this point I think the only solution is to reinstall everything from scratch, I want to try Win 1903 and 1809.
It seems I'm the only one with this problem, hoping it is a software issue and not some hardware fault, I love this little, old, Thinkpad.

Thanks,
Frank

[Puppy]

My first Windows 10 installation was clean 1903 in UEFI mode and BIOS 1.46 (original). I haven't installed any Lenovo software, except update of Ultranav drivers (very old vulnerable version was installed by default).