When asking about the 3 year depot warranty when purchased through the school, the computer manager at my college said
"3 Year Depot means the computer is covered for 3 years (parts & labor), but
needs to be shipped to IBM or brought to an IBM Service Center (our store
included) for repair. "
Does this mean that IBM trains my college techs on Thinkpads? Or what? No matter what I think this is great for me because I would never really have to part with my machine if the service center is on campus.
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For those who might want to contribute to the blog, start here: Editors Alley Topic
Then contact Bill with a Private Message
My college is an IBM service center?
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K. Eng
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It is not uncommon for larger universities to have computer shops that are "authorized" repair centers for major OEMs. When I was in college my university's store was an authorized repair center for IBM, Dell, and Apple (or so the signs claimed).
I have no idea what a repair shop must do to be certified by a manufacturer for repairs. Logically it would make sense for a certified repair shop to have its staff trained by the manufacturer, but it's hard to say for sure.
I have no idea what a repair shop must do to be certified by a manufacturer for repairs. Logically it would make sense for a certified repair shop to have its staff trained by the manufacturer, but it's hard to say for sure.
Homebuilt PC: AMD Athlon XP (Barton) @ 1.47 GHz; nForce2 Ultra; 1GB RAM; 80GB HDD @ 7200RPM; ATI Radeon 9600; Integrated everything else!
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