"Packing" status orders will NOT ship now....

Message

#1 Post by **aamsel** » Tue Feb 07, 2006 12:54 pm

Anyone who ordered an X60 and has status of "packing", forget it!!
It is not going to ship.
I just got this email from IBM/Lenovo websales.

This is almost the same thing that happened with the X41T orders.

How much time does it take to change "within 2 weeks" to "6 weeks" ????
Looks like the salespeople were closer to being accurate after all.

Andrew

----------------------------------------------------------------------------------
Dear Valued IBM Customer,

We are emailing you with regards to your outstanding Lenovo Order for our new X60 series Thinkpad.

Please be advised that the estimated ship date provided on the website was not accurate.

At this time the new estimated ship date for these Thinkpads is approximately 4 to 6 weeks. We are currently updating our website to more accurately reflect shipping time frames.

We apologize for the delay in fulfilling your order, however as with all new models that we introduce this is necessary so that we are able to conduct the highest level of quality testing possible.

Thank you for your continued patience and again we apologize again for any inconvenience this may have caused.

***Please reply directly back to the original e-mail for further assistance.***

Sincerely,

Lenovo Websales Team
www.lenovo.com/think/us

floyyed · #2 Post by **floyyed** » Tue Feb 07, 2006 1:01 pm

aamsel wrote:Anyone who ordered an X60 and has status of "packing", forget it!!
It is not going to ship.
I just got this email from IBM/Lenovo websales.

This is almost the same thing that happened with the X41T orders.

How much time does it take to change "within 2 weeks" to "6 weeks" ????
Looks like the salespeople were closer to being accurate after all.

Andrew

----------------------------------------------------------------------------------
Dear Valued IBM Customer,

We are emailing you with regards to your outstanding Lenovo Order for our new X60 series Thinkpad.

Please be advised that the estimated ship date provided on the website was not accurate.

At this time the new estimated ship date for these Thinkpads is approximately 4 to 6 weeks. We are currently updating our website to more accurately reflect shipping time frames.

We apologize for the delay in fulfilling your order, however as with all new models that we introduce this is necessary so that we are able to conduct the highest level of quality testing possible.

Thank you for your continued patience and again we apologize again for any inconvenience this may have caused.

***Please reply directly back to the original e-mail for further assistance.***

Sincerely,

Lenovo Websales Team
www.lenovo.com/think/us

darn....

me too.....

I ordered three....

#@%$#&^#%&^@

wolfman · #3 Post by **wolfman** » Tue Feb 07, 2006 3:02 pm

Wow - the phrase "...able to conduct the highest level of quality testing possible. " really strikes me - isn't that something you do BEFORE you put something up for sale?!? I know everyone does this type of thing, but I thought that was an interesting thing to say to a customer...

floyyed · #4 Post by **floyyed** » Tue Feb 07, 2006 3:37 pm

wolfman wrote:Wow - the phrase "...able to conduct the highest level of quality testing possible. " really strikes me - isn't that something you do BEFORE you put something up for sale?!? I know everyone does this type of thing, but I thought that was an interesting thing to say to a customer...

My source said: the whole first batch of CPUs have serious fault....
therefore IBM throw away the whole batch of motherboards (X-series' CPU is fixed on the the board)

they are waiting Intel to provide new Napa CPU, chipests and assemble to the new motherboard...

that's why take it so long...

egibbs · #5 Post by **egibbs** » Wed Feb 08, 2006 7:19 am

wolfman wrote:Wow - the phrase "...able to conduct the highest level of quality testing possible. " really strikes me - isn't that something you do BEFORE you put something up for sale?!? I know everyone does this type of thing, but I thought that was an interesting thing to say to a customer...

Ditto - I would read that as "All the ones we've built so far have caught on fire. As soon as we can figure out how hide the fire, we'll ship one to you."

Ed Gibbs

RS_003 · #6 Post by **RS_003** » Wed Feb 08, 2006 7:36 am

Nice .... real nice... really this is something I never expected to happen ...

Who's to blame? Intel? Sure... they suplied the bad batch ... but Lenovo ? Well ... they should have tested before they put the product on the market..

WildEye · #7 Post by **WildEye** » Wed Feb 08, 2006 8:50 am

IMHO it would be worse if they shipped the units with KNOWN faults like floyyed points out.

I would rather wait a little longer, than get faulty hardware. The lists of errors in the Duo Core cpu is known, and some of the errors are show stoppers for mobile cpus. Wake after standby i think it was, messed something in the memory, allocation?

Looks like i'll wait a bit longer before ordering.

#8 Post by **aamsel** » Wed Feb 08, 2006 11:15 am

There are assumptions being made here that there are faults in the CPU itself. Other than the USB 2.0 drain issue, I am not aware of any published error findings. Granted, I am not on the Intel Core Duo design team.

If anyone can provide links showing that the Core Duo designs are being universally held up due to flaws, I would be delighted to read about this.
Right now, I don't think we have anything other than speculation.
With any new CPU, chipset, BIOS there will be many bugs to fix, and I am sure that there is no difference with Core Duo.
Again, I am not aware of any fatal flaws.

As for the letter I received from Lenovo, I took the text: "with all new models that we introduce this is necessary so that we are able to conduct the highest level of quality testing possible" as a generic delay explanation, and not a "confession" of problems with hardware.

Andrew

edbern · #9 Post by **edbern** » Wed Feb 08, 2006 2:29 pm

I logged on yesterday and it showed 5 x60s (1704 without slice) available, and I was able to order. Now it shows a ship date of Friday.

A few hours later, they were all "gone."

I got a confirm email showing a 2/10/06 ship date.

I understand (and of course believe) all the other reports. anyone think there's any chance I got lucky and a few actually did get out of the factory?

BTW, we have a corp account with Lenovo and these were listed on our "personal pages" shopping section of lenovo.com.

#10 Post by **aamsel** » Wed Feb 08, 2006 3:26 pm

I doubt it, but who knows?
Chances are that you will get a followup email telling you the "real" ship date.

Andrew

edbern wrote:...anyone think there's any chance I got lucky and a few actually did get out of the factory?

duffy · #11 Post by **duffy** » Wed Feb 08, 2006 9:17 pm

If there was/is a problem with the new CPU/chipset it hasn't seemed to affect Apple. Apple has been shipping the new Intel based iMac for the past few weeks. I think the true problem is Lenovo and their complete inability to ship more than two (so it seems) machines a day. I'm not bitter just completely bewildered after playing the wait game for a X41T and the Z60t.

edbern · #12 Post by **edbern** » Fri Feb 10, 2006 2:15 pm

aamsel wrote:I doubt it, but who knows?
Chances are that you will get a followup email telling you the "real" ship date.

Andrew

edbern wrote:...anyone think there's any chance I got lucky and a few actually did get out of the factory?

Sure enough, my "expected ship date 2/10/06" arrived, and guess what? Now order status is magically updated to say "expected ship date 3/17/06" -- exactly five weeks later.

Vypr · #13 Post by **Vypr** » Fri Feb 17, 2006 5:22 pm

My order just went from "backorder" to "packing".

Did this also happen to anyone else?

poky · #14 Post by **poky** » Fri Feb 17, 2006 5:29 pm

Vypr wrote:My order just went from "backorder" to "packing".

Did this also happen to anyone else?

My X60s has been "packing" for 2 weeks...

Vypr · #15 Post by **Vypr** » Fri Feb 17, 2006 5:31 pm

poky wrote:
Vypr wrote:My order just went from "backorder" to "packing".

Did this also happen to anyone else?
My X60s has been "packing" for 2 weeks...

I hope they're not just yanking my leg.

#16 Post by **aamsel** » Fri Feb 17, 2006 7:46 pm

They are not "yanking your leg", they just don't always post accurate status.
Mine ALSO has been packing for 2+ weeks.

Andrew

Vypr wrote:
poky wrote: My X60s has been "packing" for 2 weeks...
I hope they're not just yanking my leg.

"Packing" status orders will NOT ship now....

"Packing" status orders will NOT ship now....

Re: "Packing" status orders will NOT ship now....

OK, but mine says shipping on 2/10/06

Re: OK, but mine says shipping on 2/10/06

Re: OK, but mine says shipping on 2/10/06

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