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X1C 1st Gen Black screen after driver update

X1 / X1-Carbon (X1C) / X1-Extreme (X1E) Series/Generations
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fob
Posts: 4
Joined: Fri Mar 24, 2017 7:45 pm
Location: Trois-Rivières, Canada

X1C 1st Gen Black screen after driver update

#1 Post by fob » Mon May 29, 2017 8:17 pm

Hi,

I hope someone can help me with this problem. I obtained a X1C 3444-GYU from a friend. The display needed to be replaced which I did. I wiped the drive and reinstalled windows 8.1 and everything works with the microsoft display drivers. However when I update for the Intel HD 4000 drivers through windows update or manually I get a black screen during driver installation and when I restart the computer freezes during windows loading.

I'm able to boot in safe mode and roll back drivers then everything is fine.
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w0qj
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Joined: Fri Jun 11, 2004 9:53 pm
Location: Hong Kong

Re: X1C 1st Gen Black screen after driver update

#2 Post by w0qj » Tue May 30, 2017 7:50 am

Do you have the Product Recover DVD's ?

It might be easier with this method...
Daily Driver: (X1E3) X1 Extreme 3rd Gen | mobile broadband (WWAN)
Current Thinkpads: X1E3 | X1E1 | X1C10 | X1C9 | X1C4 | X1C3 | X230
Retired Thinkpads: X250 | T410 | T42 | 560 (circa 1996)
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fob
Posts: 4
Joined: Fri Mar 24, 2017 7:45 pm
Location: Trois-Rivières, Canada

Re: X1C 1st Gen Black screen after driver update

#3 Post by fob » Tue May 30, 2017 9:22 am

Unfortunately no I don't have the DVDs and Lenovo says my x1c is not eligible for recovery download. Does someone have the DVD's and could upload an image?
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