T420 Windows 8.1 HotKeys problem
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Classic600X
- Posts: 22
- Joined: Wed Apr 25, 2012 6:17 am
- Location: London, United Kingdom
T420 Windows 8.1 HotKeys problem
Hi all,
I have just installed Windows 8.1 Pro (x64) on my T420. However, I cannot get the HotKey features to work properly.
I have tried installing the latest package as is and also in Win7 compatibility mode. I also tried installing an older version (3.80.0000) that I have been using without issue on my Windows 8.1 X220.
I remember having this problem on the X220 and I worked around it by installing the older package mentioned above and it works fine.
Any advice here would be appreciated.
Thank you.
I have just installed Windows 8.1 Pro (x64) on my T420. However, I cannot get the HotKey features to work properly.
I have tried installing the latest package as is and also in Win7 compatibility mode. I also tried installing an older version (3.80.0000) that I have been using without issue on my Windows 8.1 X220.
I remember having this problem on the X220 and I worked around it by installing the older package mentioned above and it works fine.
Any advice here would be appreciated.
Thank you.
Re: T420 Windows 8.1 HotKeys problem
I also have the same issue. Volume, mute and microphone mute hotkeys work, but others don't.
I'd be interested to know if you found a solution, especially in getting the WiFi/Bluetooth toggle hotkey to work.
I'd be interested to know if you found a solution, especially in getting the WiFi/Bluetooth toggle hotkey to work.
Re: T420 Windows 8.1 HotKeys problem
Same issue here on a T420 with Windows 8.1.
Also noticing that the integrated webcam isn't working. I also don't appear to have control over wireless functions via Fn-F5, nor the ability to disable the touchpad with Fn-F8.
Also noticing that the integrated webcam isn't working. I also don't appear to have control over wireless functions via Fn-F5, nor the ability to disable the touchpad with Fn-F8.
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tomjrc
- Sophomore Member
- Posts: 132
- Joined: Tue May 19, 2009 10:31 pm
- Location: Abbotsford B.C. Canada
Re: T420 Windows 8.1 HotKeys problem
My post on Nov.13/14 was met with some options but nothing has helped me Same problem
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ajkula66
- SuperUserGeorge

- Posts: 15733
- Joined: Sun Feb 25, 2007 11:28 am
- Location: Brodheadsville, Pennsylvania
Re: T420 Windows 8.1 HotKeys problem
In order for any of these to function properly, you need Power Manager which is not officially supported on W8.x
My understanding is that even with PM installed, certain Fn combinations will not result in OSD in a W8 environment.
Webcam needs an utility from the ThinkVantage pool, forgot the name of it at the moment, will report back once I remember...
My understanding is that even with PM installed, certain Fn combinations will not result in OSD in a W8 environment.
Webcam needs an utility from the ThinkVantage pool, forgot the name of it at the moment, will report back once I remember...
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)
Cheers,
George (your grouchy retired FlexView farmer)
AARP club members:A31p, T43pSF
Abused daily: R61
PMs requesting personal tech support will be ignored.
Cheers,
George (your grouchy retired FlexView farmer)
AARP club members:A31p, T43pSF
Abused daily: R61
PMs requesting personal tech support will be ignored.
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rkawakami
- Admin

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- Location: San Jose, CA 95120 USA
- Contact:
Re: T420 Windows 8.1 HotKeys problem
I think that's the Communications Utility.
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.
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ajkula66
- SuperUserGeorge

- Posts: 15733
- Joined: Sun Feb 25, 2007 11:28 am
- Location: Brodheadsville, Pennsylvania
Re: T420 Windows 8.1 HotKeys problem
And you, sir, are correct.rkawakami wrote:I think that's the Communications Utility.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)
Cheers,
George (your grouchy retired FlexView farmer)
AARP club members:A31p, T43pSF
Abused daily: R61
PMs requesting personal tech support will be ignored.
Cheers,
George (your grouchy retired FlexView farmer)
AARP club members:A31p, T43pSF
Abused daily: R61
PMs requesting personal tech support will be ignored.
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Norway Pad
- ThinkPadder

- Posts: 1162
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- Location: Meridian, ID & Oyer, Norway
- Contact:
Re: T420 Windows 8.1 HotKeys problem
I have had similar issues with Hotkeys and OSD the last times I have done clean installs on newer Thinkpads. I don't think it's related to neither 8.1 nor the T420 specifically, as I had this problem with Win7 on T410 and T400 machines as well. In order to make Hotkeys/OSD work, I have installed Hotkeys Features V3.81, an older version, found here: http://support.lenovo.com/us/en/product ... s/DS014985 Uninstall your current one, and reinstall this one. That has fixed it for me every time.
With this version of Hotkeys installed, all OSD displays work on a T420 with Win10, including the ancient Presentation Director, WebCam options, UltraNav options, and the WiFi/Bluetooth options. The only thing that doesn't work is Fn+F3, as the now incompatible Power Manager isn't installed. I did manage to install and make Power Manager work in Win8 in compatibility mode, but that's a different subject.
With this version of Hotkeys installed, all OSD displays work on a T420 with Win10, including the ancient Presentation Director, WebCam options, UltraNav options, and the WiFi/Bluetooth options. The only thing that doesn't work is Fn+F3, as the now incompatible Power Manager isn't installed. I did manage to install and make Power Manager work in Win8 in compatibility mode, but that's a different subject.
Bjorn
THINKPAD collector. Only missing a proper RetroThinkpad.
THINKPAD collector. Only missing a proper RetroThinkpad.
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pemati
- Posts: 2
- Joined: Fri Oct 09, 2015 2:13 am
- Location: Somewhere in Finland on a wireless connection
Re: T420 Windows 8.1 HotKeys problem
For me it still doesn't work with the version Norway Pad suggested in Windows 10. If I install it normally the buttons work but no Lenovo OSD (windows OSD still works). And, if I kill the OSD processes and start the i386 versions from HOTKEY install folder, the Audio OSD works, but not the screen brightness OSD.
Yet another reason to stick with Windows 7 for my T420 until either windows or lenovo has fixed this.
Yet another reason to stick with Windows 7 for my T420 until either windows or lenovo has fixed this.
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