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Fingerprint Reader on T540p

T430-T495, T530-T590 Series
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aaloneft
Posts: 2
Joined: Wed Aug 13, 2014 3:58 am
Location: Larnaca, Cyprus

Fingerprint Reader on T540p

#1 Post by aaloneft » Wed Aug 13, 2014 4:22 am

Hi all
Just bought this laptop and wondering if there is normally a light on the fingerprint reader. The manual says so on page 55 but I have no light. The fingerprint reader program can be launched and I can select a finger but swiping does nothing. I suspect the device gets no power. Device manager does not indicate any problematic devices.
I have all Lenovo and Windows 7 updates applied.
Let me know if you know anything about this.
Thanks.

killer
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Joined: Mon May 28, 2007 5:26 am
Location: West Sussex, UK

Re: Fingerprint Reader on T540p

#2 Post by killer » Wed Aug 13, 2014 2:47 pm

There is a light ... essential if you think about it. I suspect something isn't attached. Is your machine under warranty? If so, call for someone to fix it.
T540p Win 7 Pro 64

X1 Carbon Win 7 Pro 64 for my wife.

Time flies like an arrow; fruit flies like a banana.

Dogs must be carried on the escalator. Where can I find a dog?

sktn77a
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Joined: Thu Apr 29, 2004 9:44 am
Location: Chapel Hill, NC

Re: Fingerprint Reader on T540p

#3 Post by sktn77a » Wed Aug 13, 2014 4:33 pm

Yes, but it's a tiny green pinhole light on the left hand side of the FPR. If its still under warranty, call tech support. Otherwise take a look at the connectors between the palmrest and the FPR and MB.
Keith
(Formerly 600E, T21, T30, T40, T41, 2xT42, 2xT61p, T420, 2x Ideapad K1)
(Currently 4xT430, 2xT460, H520S, M910q, M920q, M70q, M80q)

aaloneft
Posts: 2
Joined: Wed Aug 13, 2014 3:58 am
Location: Larnaca, Cyprus

Re: Fingerprint Reader on T540p

#4 Post by aaloneft » Thu Aug 14, 2014 6:54 am

Thanks to both answers. I will have it checked next week and will report back to the forum to complete the post hopefully with a good outcome.

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