Battery Health in Yellow Colour...

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redsi · #1 Post by **redsi** » Thu Dec 16, 2004 10:47 am

Hi,

I have a T40 and my battery health is in yellow colour. My warranty will be expired next January. Do u think I can call IBM and replace the battery? I worked for Toshiba before and they can do that if the customer claims it's not holding battery power.

Pls let me know, thanks

skanky · #2 Post by **skanky** » Thu Dec 16, 2004 11:10 am

redsi wrote:Do u think I can call IBM and replace the battery?

you can call, whether they will oblige is another matter.

protist · #3 Post by **protist** » Thu Dec 16, 2004 11:14 am

redsi wrote:Hi,

I have a T40 and my battery health is in yellow colour. My warranty will be expired next January. Do u think I can call IBM and replace the battery? I worked for Toshiba before and they can do that if the customer claims it's not holding battery power.

Pls let me know, thanks

You should call IBM
If you call IBM, maybe you can get new battery.
If you don't, you get nothing.

Leon · #4 Post by **Leon** » Thu Dec 16, 2004 11:18 am

if you do, let us know what happens!

redsi · #5 Post by **redsi** » Thu Dec 16, 2004 11:26 am

Sure, thanks. The battery pack is not hold power very well and I'll call and see how they respond.

aleung · #6 Post by **aleung** » Thu Dec 16, 2004 12:00 pm

How old is your T40 ? Battery warranty is 1 yr

redsi · #7 Post by **redsi** » Thu Dec 16, 2004 12:52 pm

My T40 is a refurbished item, it has 1 yr warranty.

t41user · #8 Post by **t41user** » Thu Dec 16, 2004 2:09 pm

IBM instructions say to fully discharge the battery, and then fully recharge the battery without using the computer at all during recharge. I know there are different pieces of advice out there about whether fully to discharge or not, but doing so (and fully recharging without any computer use) when your battery is in the yellow seems appropriate. It worked for me.

PetraM · #9 Post by **PetraM** » Sat Dec 18, 2004 5:48 am

I took back my Two month old T42p because the battery had a 12% wear after two months. It never charges more than 42 Wh (out of 47). they wouldn't replace it because it is still in the green but the guy hinted that because the battery is so bad now it will surely have 30% wear after one year (but still in warranty) and that's when they replace it. For sure.

Petra

redsi · #10 Post by **redsi** » Tue Dec 28, 2004 10:48 am

I fianlly called IBM and the tech guy said he will send me a battery and I will hand him back the defective one, no problem. Should get it with 5 business days.

redsi · #11 Post by **redsi** » Fri Jan 07, 2005 11:34 pm

I got the battery finally and it's made by Sony. So far no problem with the transaction, thanks IBM before my warranty runs out next month

Battery Health in Yellow Colour...

Battery Health in Yellow Colour...

Re: Battery Health in Yellow Colour...

Re: Battery Health in Yellow Colour...

you need to fully discharge the battery

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