Can't browse to ibm.com websites with W700

W500/510/520 and W700/710 series specific matters only
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Robertf
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Joined: Thu Mar 19, 2009 5:31 am
Location: Askim, Norway

Can't browse to ibm.com websites with W700

#1 Post by Robertf » Fri Mar 20, 2009 1:53 am

I have a very strange issue with my W700. I cannot browse to any ibm.com sites. I've tried with IE7/8, Opera, Firefox and Safari.
Checked proxy settings(nothing there) and HOST file(nothing there either).
I have not had problems with any other website.

I work as a technician on IBM servers, so this issue kind of sucks, since I can't get into the Support site with this computer.

Has anyone encountered this issue or know how to reslove it?

Thanks all!

EDIT:
Running Vista all patched up.
MCSE 2000 & 2003
MCSA 2000 & 2003
VCP

Harryc
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Re: Can't browse to ibm.com websites with W700

#2 Post by Harryc » Fri Mar 20, 2009 2:46 am

Try disabling IPV6 or possibly lowering your MTU.

For IPV6 it's a quick registry hack;
http://blog.tiensivu.com/aaron/archives ... -can..html

For MTU it's a tad more complicated, but not really;
http://www.kitz.co.uk/adsl/vistaMTU.htm

How to calculate optimal MTU -
http://www.kitz.co.uk/adsl/MTU2.htm

Robertf
Posts: 4
Joined: Thu Mar 19, 2009 5:31 am
Location: Askim, Norway

Re: Can't browse to ibm.com websites with W700

#3 Post by Robertf » Fri Mar 20, 2009 5:33 am

Hi,

Tries both things, didn't work.
MCSE 2000 & 2003
MCSA 2000 & 2003
VCP

Robertf
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Joined: Thu Mar 19, 2009 5:31 am
Location: Askim, Norway

Re: Can't browse to ibm.com websites with W700

#4 Post by Robertf » Wed Mar 25, 2009 1:25 am

Anyone else?
MCSE 2000 & 2003
MCSA 2000 & 2003
VCP

Harryc
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Re: Can't browse to ibm.com websites with W700

#5 Post by Harryc » Wed Mar 25, 2009 1:36 am

Are you behind a proxy server or firewall? Have you asked the company or campus site Admin about it? Have you tried the machine outside of this proxy/firewalled environment? Find a local WiFi hot-spot.

Robertf
Posts: 4
Joined: Thu Mar 19, 2009 5:31 am
Location: Askim, Norway

Re: Can't browse to ibm.com websites with W700

#6 Post by Robertf » Thu Mar 26, 2009 1:23 am

We don't use any proxies, and I have tried my computer at several sites. I have also tried other computers at the same site, and they work fine.
MCSE 2000 & 2003
MCSA 2000 & 2003
VCP

Marin85
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Re: Can't browse to ibm.com websites with W700

#7 Post by Marin85 » Thu Mar 26, 2009 9:59 am

A few points:
1. Firewall settings (very unlikely though, since the issue is with only one site)
2. Any programs like PeerGuardian (it blocks IBM sites per default), HideIP etc
3. Scan for malware -> Spybot S&D + Malwarebytes
4. Any additional software installed that could mess up with network/internet (worth a try)

Marin
IBM Lenovo Z61p | 15.4'' WUXGA | Intel Core 2 Duo T7400 2x 2.16GHz | 4 GB Kingston HyperX | Hitachi 7K500 500 GB + WD 1TB (USB) | ATI Mobility FireGL V5200 | ThinkPad Atheros a/b/g | Analog Devices AD1981HD | Win 7 x86 + ArchLinux 2009.08 x64 (number crunching)

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