Toshiba EasyGuard line: TP rival?

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syhead · #1 Post by **syhead** » Mon Feb 14, 2005 1:21 am

http://www.reuters.com/newsArticle.jhtm ... ID=7613060

#2 Post by **JaneL** » Mon Feb 14, 2005 7:13 am

Their existing corporate line and support is far below that of IBM. I wouldn't expect renaming it is going to make a difference. (Their corporate sales force sucks, too, so that just makes things worse.)

syhead · #3 Post by **syhead** » Mon Feb 14, 2005 11:26 am

I agree, IBM is quite superior... anyway, I'm curious to see how this new model will look like

mattfromomaha · #4 Post by **mattfromomaha** » Mon Feb 14, 2005 11:50 am

Their website is horrible for people trying to get information on what each model offers. Only one picture of a model, lousy description, no 3-D tour, etc.

Do you guys know what models would most closely approximate a T42 or an X40?

Thanks!

syhead · #5 Post by **syhead** » Mon Feb 14, 2005 12:24 pm

I think that the Tecra M2... but it's not as thin and light as the T4*

admsteiner · #6 Post by **admsteiner** » Mon Feb 14, 2005 7:05 pm

syhead wrote:I think that the Tecra M2... but it's not as thin and light as the T4*

Friend of mine has the Tecra M2V...not as thin or light but a very nice laptop. Keyboard isn't half bad either. And when she spilled 16 ounces of hot coffee on it...all she needed was a new keyboard.

--Adam

#7 Post by **K. Eng** » Mon Feb 14, 2005 10:21 pm

From the Reuters article, these new machines seem to be ruggedized - they are more in the class of Panasonic Toughbooks than ThinkPads.

#8 Post by **JaneL** » Mon Feb 14, 2005 11:28 pm

>From the Reuters article, these new machines seem to be ruggedized - they are more in the class of Panasonic Toughbooks than ThinkPads.
>

Maybe so, but you'd still have to deal with Toshiba's support and their sales force. BTDT

syhead · #9 Post by **syhead** » Tue Feb 15, 2005 4:39 pm

nonny wrote:>From the Reuters article, these new machines seem to be ruggedized - they are more in the class of Panasonic Toughbooks than ThinkPads.
>

Maybe so, but you'd still have to deal with Toshiba's support and their sales force. BTDT

I have had both Thinkpads and Toshibas. I think that the thinkpads are superior machines, but I did have a good experience with Toshiba's support (US). Wainting times are not long, technical assistance is good, it's easy to escalate an issue in case you don't get it resolved.

Last week I called IBM to ask is the flex in my keyboard could be fixed. They guy refused to send a keyboard and wanted me to send the machine in. He "did not understand what the problem was".

I think that it's hard to say which support is better. It's a matter of luck.

jeeva · #10 Post by **jeeva** » Tue Feb 15, 2005 6:05 pm

I don't know what I'm making wrong, but ThinkPads are the only ones who remains longer to me than other brands. All of my other Notebook except a ThinkPad 380XD and a PowerBook 520 are broken after about 3 months.

Toshiba EasyGuard line: TP rival?

Toshiba EasyGuard line: TP rival?

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