Easyserv Info

[Truthfinder]

Hi gang:

I sent my T60P into EasyServ three times over the past month for several issues. Each time they repaired ONE item, but didn't complete the job, so back it went again and then the next issue was taken care of....

To make a long story short, I had to send it back again the other day. I just checked the tracking number and saw that it's been repaired and in transit back to me.

Is there a way with my case number where I can find out exactly what repairs were made on my unit. Does Lenovo / Easyserv have a web site where I can look for this info ?

Kindest Regards.

Steve
truthfinder@comcast.net

Admin note: Removed duplicate post in Off-Topic

[Mike Blake]

Not accessible to the public.

Having used it, I can tell you there was a website for corporate customers with service contracts where you could enter that number and get the scoop on the repairs. But you needed an account and password.

And no, mine doesn't work anymore.

[ajkula66]

Don't they give you a sheet stating what was done anymore? Haven't sent a unit in about a year, but every time over the past decade I had received the sheet with basic info ("LCD replaced" etc.) what the machine went through...